Business Process Analysis & Optimization
Service Overview
Our business process analysis consulting service helps companies gain a comprehensive understanding of their operations, identify improvement opportunities, and implement future-proof solutions. The structured project approach is based on internationally recognized standards and combines methodological precision with technological innovation.
Project Phases at a Glance
1. Business Architecture & Capability Mapping
The project begins with the collaborative development of a Business Capability Map, which serves as the foundation for structured analysis and prioritization of business processes.
- Basis: Templates from the American Productivity and Quality Center (APQC), tailored to the specific industry (e.g., manufacturing, financial services, healthcare).
- Objective: Create transparency around all relevant capabilities and their strategic importance.
2. Selection & Modeling of Business Processes
Next, the relevant business processes are identified for modeling and documentation.
- Methodology: Use of established modeling standards such as BPMN 2.0.
- Tools: Modern process modeling platforms.
- Deliverables: Fully documented current and target processes, including roles, workflows, and interfaces.
3. Process Optimization
After modeling, selected processes are systematically optimized using a combination of organizational and technological measures:
- Organizational Optimization: Redesign of workflows, roles, and responsibilities.
- Technological Optimization: Use of modern technologies such as low-code platforms to automate repetitive tasks and integrate systems.
- Goal: Increase efficiency, reduce errors, and improve customer satisfaction.
Benefits for Your Organization
- Structured Approach: Based on proven frameworks (e.g., APQC).
- Transparency & Control: Clear documentation of all processes and capabilities.
- Rapid Implementation: Low-code technologies enable fast deployment of improvements.
- Sustainable Impact: A combination of organizational and technical enhancements ensures long-term efficiency gains.
Additional Services (Optional)
- Workshops for process discovery and validation
- Training for employees on new processes and tools
- Change Management support to ensure successful implementation
Contact & Proposal
We are happy to provide a customized proposal—whether for a one-time project or ongoing support. Contact us for a free initial consultation.