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Business Process Analysis & Optimization

Service Overview

Our business process analysis consulting service helps companies gain a comprehensive understanding of their operations, identify improvement opportunities, and implement future-proof solutions. The structured project approach is based on internationally recognized standards and combines methodological precision with technological innovation.

Project Phases at a Glance

1. Business Architecture & Capability Mapping

The project begins with the collaborative development of a Business Capability Map, which serves as the foundation for structured analysis and prioritization of business processes.

  • Basis: Templates from the American Productivity and Quality Center (APQC), tailored to the specific industry (e.g., manufacturing, financial services, healthcare).
  • Objective: Create transparency around all relevant capabilities and their strategic importance.
2. Selection & Modeling of Business Processes

Next, the relevant business processes are identified for modeling and documentation.

  • Methodology: Use of established modeling standards such as BPMN 2.0.
  • Tools: Modern process modeling platforms.
  • Deliverables: Fully documented current and target processes, including roles, workflows, and interfaces.
3. Process Optimization

After modeling, selected processes are systematically optimized using a combination of organizational and technological measures:

  • Organizational Optimization: Redesign of workflows, roles, and responsibilities.
  • Technological Optimization: Use of modern technologies such as low-code platforms to automate repetitive tasks and integrate systems.
  • Goal: Increase efficiency, reduce errors, and improve customer satisfaction.

Benefits for Your Organization

  • Structured Approach: Based on proven frameworks (e.g., APQC).
  • Transparency & Control: Clear documentation of all processes and capabilities.
  • Rapid Implementation: Low-code technologies enable fast deployment of improvements.
  • Sustainable Impact: A combination of organizational and technical enhancements ensures long-term efficiency gains.

Additional Services (Optional)

  • Workshops for process discovery and validation
  • Training for employees on new processes and tools
  • Change Management support to ensure successful implementation

Contact & Proposal

We are happy to provide a customized proposal—whether for a one-time project or ongoing support. Contact us for a free initial consultation.

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